Gearbox warranty repairs

What were your warranty claims and recall information

Re: Gearbox warranty repairs

Postby biggibbo on Sat Jun 20, 2015 8:25 am

Sounds like they are trying to mask the symptoms. If it were me, I would be into the dealer and politely demanding they pull the box and replace the synchro' as this is a common issue. If the box was supposed to have ATF or engine oil in it it would be in the specs listed in the handbook. If they won't fix it call MMA and get it logged, or maybe try another dealer.
User avatar
biggibbo
 
Posts: 2165
Joined: Mon Jun 07, 2010 9:20 am
Location: Newcastle. NSW


 

Re: Gearbox warranty repairs

Postby RHKTriton on Sat Jun 20, 2015 9:57 am

Mixing oils, using ATF in a manual box requiring a heavy weight gear oil, what sort of mechanics are these?

I'd demand a new box if they'd farted about like that.

After swapping to Nulon's recommended oil for the drive train at the first service, I would treat the factory oil as a break in oil and toss it out at 5k if/when I ever upgraded to a new unit. The difference is like cheese and chalk.
Don't let the b'strds get you down!!
RHKTriton
Platinum Subscriber
 
Posts: 4732
Joined: Wed Jun 10, 2009 10:05 pm
Location: La trobe Valley - Gippsland

Re: Gearbox warranty repairs

Postby RHKTriton on Sat Jun 20, 2015 9:58 am

Mixing oils, using ATF in a manual box requiring a heavy weight gear oil, what sort of mechanics are these?

I'd demand a new box if they'd farted about like that.

After swapping to Nulon's recommended oil for the drive train at the first service, I would treat the factory oil as a break in oil and toss it out at 5k if/when I ever upgraded to a new unit. The difference is like cheese and chalk.
Don't let the b'strds get you down!!
RHKTriton
Platinum Subscriber
 
Posts: 4732
Joined: Wed Jun 10, 2009 10:05 pm
Location: La trobe Valley - Gippsland

Re: Gearbox warranty repairs

Postby mamiller on Sat Jun 20, 2015 4:00 pm

Well. Ive had two boxes repaired under warranty in as many weeks.

The first experience was a glx that went from normal to not going from 4th to 3rd under any conditions, not idea when 4000ks from home. The dealership service manager was a bit of a tool and wasn't very interested, but it was clearly stuffed and they fixed it, it only took a week and communication was vey average.

The second was a glxr that was intermittently not going from 2nd to 3rd smoothly but would go in on second attempt. The Service manager at Melville Mitsi in Perth was a legend, turned it around in a day and rang to suggest replacing the clutch while the box was out only had to pay for the clutch parts (it did need doing).

Sounds like I've had a better experience than most, mind you ill avoid going back to the first dealership i went to, wasn't impressed with them.
User avatar
mamiller
Platinum Subscriber
 
Posts: 132
Joined: Tue Sep 27, 2011 12:54 pm

Re: Gearbox warranty repairs

Postby scumbag on Sun Jun 21, 2015 11:34 am

mates got a 2011 glxr 5speed, gearbox has just dropped 3rd at 115 000km, has been serviced with log books, just not at a dealer whats the likely hood of a dealer replacing the damaged parts under warranty
scumbag
 
Posts: 135
Joined: Tue Dec 16, 2014 8:19 pm

Re: Gearbox warranty repairs

Postby Cowboy Dave on Sun Jun 21, 2015 12:34 pm

Shouldn't matter where it's been serviced, provided it was done on time and with the right oils etc. the gearbox thing is a known issue (as this thread shows) so it shouldn't be too hard to get it sorted.
The Hitchhiker's guide to the the Triton universe and NTN.

A how to on finding your own way - search me.

The two threads I wish people would use more: thing 1 and thing 2.
User avatar
Cowboy Dave
Moderator
 
Posts: 18098
Joined: Tue Dec 29, 2009 9:46 am
Location: Sydney

Re: Gearbox warranty repairs

Postby KevO78 on Sat Jul 25, 2015 12:47 pm

Anyone have any luck with getting the gearbox repaired under the 10yr drive train warranty? Mines an 08 model, always serviced by a mitsi dealer. We are currently on the road for a year and recently 5th gear has become very noisy, 4th is quiet and 3rd has a little noise. The good news is today first gear is jumping out when taking off:(. Heading to Townsville tomorrow so hopefully can get it looked at. Any others have the same issue?
User avatar
KevO78
 
Posts: 194
Joined: Sat Jul 26, 2008 2:00 pm
Location: cobar, NSW

Re: Gearbox warranty repairs

Postby Pkucha on Sun Jul 26, 2015 3:23 am

Kev,

If you're the original owner and under the kilometeres for the 10 year warranty you should be alright. Sounds like it will need a rebuild like mine did recently. I didn't qualify for the warranty unfortunately.
Pkucha
 
Posts: 58
Joined: Fri Nov 30, 2007 3:00 pm
Location: Sydney

Re: Gearbox warranty repairs

Postby KevO78 on Sun Jul 26, 2015 7:17 pm

Fingers crossed will find out more tomorrow, can't even use 1st gear now, was fun towing the van into Townsville today :x
User avatar
KevO78
 
Posts: 194
Joined: Sat Jul 26, 2008 2:00 pm
Location: cobar, NSW

Re: Gearbox warranty repairs

Postby KevO78 on Thu Jul 30, 2015 8:22 pm

Well got an update and the gearbox is shot, big time :o they will either replace the box with a new one or maybe a complete overhaul but either way requires parts to come from Japan with a 4 to 6 week delivery time :cry: Worst part is we are halfway our tour of Oz, might be in Townsville for a while
User avatar
KevO78
 
Posts: 194
Joined: Sat Jul 26, 2008 2:00 pm
Location: cobar, NSW

Re: Gearbox warranty repairs

Postby Pkucha on Fri Jul 31, 2015 7:07 pm

An overhaul shouldn't take that long. They would most likely farm the job off to a gear box specialist anyway. A gearbox specialist was able to do mine in two days although took a month to book in due to being busy. They said the ML gearbox was the same as some older Toyota box although not sure which one. They said they do dealer warranty jobs all the time.
Pkucha
 
Posts: 58
Joined: Fri Nov 30, 2007 3:00 pm
Location: Sydney

Re: Gearbox warranty repairs

Postby KevO78 on Mon Aug 10, 2015 9:12 pm

Yay, will be covered under warranty and they have provided a avis pajero. Pickerings mitsubishi townsville have been absolutely fantastic in assisting us so far! Will still be 6 weeks as i'm getting a new gearbox from japan :D :D :D
User avatar
KevO78
 
Posts: 194
Joined: Sat Jul 26, 2008 2:00 pm
Location: cobar, NSW

Re: Gearbox warranty repairs

Postby sv294 on Wed Aug 26, 2015 6:07 pm

Well guys Ive had my gearbox rebuilt three times now for various issuses and now its jamming in gear cant get it in or out it grinds and locks me out of all gears, No more it will be a new gear box or Mitsubishi can purchase this car back from me for the original purchase price the list of warranty work ive had on mine is getting out of hand, my paitience is at its end I dont normally get angry but its coming.
sv294
 
Posts: 63
Joined: Sat Nov 17, 2012 10:11 pm

Re: Gearbox warranty repairs

Postby sv294 on Wed Aug 26, 2015 6:08 pm

Well guys Ive had my gearbox rebuilt three times now for various issuses and now its jamming in gear cant get it in or out it grinds and locks me out of all gears, No more it will be a new gear box or Mitsubishi can purchase this car back from me for the original purchase price the list of warranty work ive had on mine is getting out of hand, my paitience is at its end I dont normally get angry but its coming.
sv294
 
Posts: 63
Joined: Sat Nov 17, 2012 10:11 pm

Re: Gearbox warranty repairs

Postby biggibbo on Wed Aug 26, 2015 6:32 pm

Good luck with the new box argument. Mine has been replaced 3 times and each one was as crap as the other. Last box lasted till 65,000 before the syncro went again, which was conveniently 5,000km out of warranty. I ended up sending it to a gearbox and diff mob and getting them to do it properly.
User avatar
biggibbo
 
Posts: 2165
Joined: Mon Jun 07, 2010 9:20 am
Location: Newcastle. NSW

Re: Gearbox warranty repairs

Postby sv294 on Wed Aug 26, 2015 8:57 pm

Speaking to a mate of mine big gibbo who was head mechanic for nissan everytime they repair something under warranty im led to beleive that it then qualifies for new warranty from the time of repairs ie 5 yr 130k so as far as im concerned mate they can keep fixing it the reason being they were quick to take my 42 k so I expect the same from mitsi and if it keeps clocking more kays to the dealers then I will be kicking up a stink and insist they buy it back or replace the ute with one that can be called of merchantable quality and to the mitsi member that watches this forum be warned we are tiring of the poor responses to blatant warranty claims and I for one will escalate this if a poor response received on my current issue.
sv294
 
Posts: 63
Joined: Sat Nov 17, 2012 10:11 pm

Re: Gearbox warranty repairs

Postby biggibbo on Wed Aug 26, 2015 9:30 pm

Mits warrant their repairs for 20,000. Unfortunately there is no warranty on warranty work. If you are in the 5 year, 130,00km you are sweet. After that you are pretty much on your own.

We need lemon laws in Australia now
User avatar
biggibbo
 
Posts: 2165
Joined: Mon Jun 07, 2010 9:20 am
Location: Newcastle. NSW

Re: Gearbox warranty repairs

Postby SLIMaxPower on Tue Aug 30, 2016 12:47 pm

My MN late 14 suddenly did not like going into 3rd at all. Heavy and loud crunching - sounded like the gearbox was about be thrown out from underneath me. Some sounds while reversing as well. Had no prior sign of anything happening.

edit. The worst part is its my work vehicle and they won't supply a replacement vehicle. Second time in a year will have had it for a week due to warranty crap.
User avatar
SLIMaxPower
Platinum Subscriber
 
Posts: 500
Joined: Thu Nov 27, 2014 10:56 am

Re: Gearbox warranty repairs

Postby SLIMaxPower on Mon Sep 05, 2016 6:56 am

Third gear is totally shot, 3 chunks totally gone, reverse has some small fragments gone as well. Waiting on approval for a new box... apparently nothing to do with the hub hotfix.

Powered by MaxPower
User avatar
SLIMaxPower
Platinum Subscriber
 
Posts: 500
Joined: Thu Nov 27, 2014 10:56 am

Re: Gearbox warranty repairs

Postby SLIMaxPower on Tue Sep 06, 2016 5:33 pm

Service Manager called today. MMAL are getting an independent assessor as they are not happy to approve warranty. They are saying the way the reverse teeth are stripped that the box was put into reverse when going forward. 3rd gear they cant explain.
They are also very interested in the mods that are installed.

Powered by MaxPower
User avatar
SLIMaxPower
Platinum Subscriber
 
Posts: 500
Joined: Thu Nov 27, 2014 10:56 am

Re: Gearbox warranty repairs

Postby SLIMaxPower on Wed Sep 07, 2016 5:23 pm

Sent off a letter to MMAL. Haven't heard yet about the independent assessor.

Powered by MaxPower
User avatar
SLIMaxPower
Platinum Subscriber
 
Posts: 500
Joined: Thu Nov 27, 2014 10:56 am

Re: Gearbox warranty repairs

Postby SLIMaxPower on Fri Sep 09, 2016 3:05 pm

This is turning into a joke now. 2 weeks they have had it and still nothing. Who do I have to prod to get some action. This is my work car - which I have made it abundantly clear.

Powered by MaxPower
User avatar
SLIMaxPower
Platinum Subscriber
 
Posts: 500
Joined: Thu Nov 27, 2014 10:56 am

Re: Gearbox warranty repairs

Postby srb on Fri Sep 09, 2016 6:23 pm

Its just a gearbox... Just pay them to rebuild it and chase up warranty later... No way could I go without my work car for that long. :shock: Hmmm maybe they know you're a rabbit. :?
TO SEE HOW TO HAVE A TRIP OF A LIFE TIME v
http://www.exploroz.com/Members/281229. ... x#mptabs=2
http://www.flickr.com/photos/exploroz/

Only those who will risk going too far can possibly know how far they can go.
User avatar
srb
Platinum Subscriber
 
Posts: 1737
Joined: Sun Feb 06, 2011 6:10 pm
Location: Sydney

Re: Gearbox warranty repairs

Postby mattz on Sat Sep 10, 2016 9:05 am

I wouldn't be rattling the cage to much. You did leave your chip on after all.
If they wanted to (and they still may) they could refuse warranty on the gearbox because of the chip and then you'd have to prove it wasn't the chip. That could be difficult itself as the drive train was designed for X amount of power not the amount of power the chip produces.
THE ONLY DIFFERENCE BETWEEN A MAN AND A BOY IS
THE PRICE OF HIS TOYS
User avatar
mattz
 
Posts: 7101
Joined: Thu Mar 11, 2010 6:26 pm
Location: Mornington Peninsula vic

Re: Gearbox warranty repairs

Postby srb on Sat Sep 10, 2016 9:15 am

Actually I think it's up to MMAL to prove if it was or wasn't caused by a performance chip.. But yeah easier not to go down that road... Surely he didn't leave the chip on it?
TO SEE HOW TO HAVE A TRIP OF A LIFE TIME v
http://www.exploroz.com/Members/281229. ... x#mptabs=2
http://www.flickr.com/photos/exploroz/

Only those who will risk going too far can possibly know how far they can go.
User avatar
srb
Platinum Subscriber
 
Posts: 1737
Joined: Sun Feb 06, 2011 6:10 pm
Location: Sydney

PreviousNext

Return to Warranty/Recalls

Who is online

Users browsing this forum: No registered users and 10 guests