BillMcQuade wrote:Everyone has a limit to the amount of BS that they will cop, and now you have hit yours. My threshold was lower
I just got sick of the rumour mill every time I got on the forum. I'm already sick of the MQ bashing that has started.
My contention is that the problem is not widespread, and some simple facts would nip all this BS in the bud. No-one is asking for MMAL to hang themselves out to dry over the issue, a simple answer of "We sold XXXX quantity of MN Tritons, and XXXX quantity have had an engine failure".
Look what happened with Samsung and their washing machines (plus the Galaxy Note 7). It cost them
billions to recall everything, but they owned up to the issue, and dealt with it. The automotive industry gets a free pass in this country, and I don't think that's fair. You only have to look at the difference between VW's responses to American and Australian buyers to realise this.
I'm not really seeing the so called "MQ bashing"? nobody is calling it pos? And the overheating rumours are just caused by the lack of faith from the MN failures.
I do agree with your contention towards MMAL though.
If they did release a bit more information regarding numbers it would go along way. But they never will if nobody is asking.
Cowboy Dave wrote:Also I think Har05l's post raises (unintentionally) another issue.
MMAL has taken the view that they are entitled to consider your service history etc if you're outside their warranty period. My view is that is entirely incorrect. If the engine has the known defect, they have to replace it, no ifs or buts. I've seen no suggestion anywhere to say that the manner of servicing contributes to this problem. So why is this discretion introduced? And why do they get to pick and choose whether they pay for a loan car and so on?
Some more information would give people a better chance on these issues and people wouldn't be left out of pocket or having to have battles of any sort to get things sorted out.
This's exactly why I hate MMAL!
And I'll continue to hate on them until they stop stuffing their loyal customers around.
Customers like Har05l (out of warranty) shouldn't have to battle MMAL like he did to get a replacement engine... They have no right to reject a warranty claim when it's a know fault. Doesn't matter if the vehicle is outside the manufacturers warranty period or no service history at all.
Unfortunately this is how most large companies operate.
Imo MMAL don't deserve the privilege to advertise on this forum. Just saying.