Hi all
When I first picked up my 2019 MY MR Triton the salesman said to connect the iPhone via Bluetooth, then get a genuine Apple cable and you can then connect to Carplay via cable. Ok so off I go.
In the 2 years Ive had the car the Carplay connection process has been flaky to say the least.
Sometimes when the phone was plugged in and the car started, Carplay would connect, and when it did, always got a brief message on the screen saying “bluetooth device disconnected”.
But other times when I did not see that message it would pop up the “No smartphone connected” message and I would have to unplug the cable the plug back in, sometimes had to do this several times to get it to work. Maddening!!
On a recent interstate road trip holiday it nearly drove me nuts. So I did some digging to find a solution. Searches indicated an issue with bluetooth and cable connected Carplay being used simultaneously……
I have now concluded that there is a potential conflict between bluetooth and Carplay. If bluetooth connects first, Carplay may not connect.
The solution?
Un-pair the iPhone from the car, so it doesnt ever connect to the infotainment system via bluetooth.
With bluetooth turned off or disabled, It connecst to Carplay every time - except if the phone is locked when the car is started, it may not connect but does so almost immediately when you unlock the phone.
Maybe this is all known by many people but its not something I could see in the owners manual or find in many google searches.
So anyway, if you’re having trouble consistently connecting your iPhone to your Triton, step 1 is to make sure the phone is NOT CONNECTED TO THE CAR via Bluetooth. Unpair it, or do not pair it in the first place.
Carplay will do everything that the bluetooth connection does, more in fact, and does it better.